Available soon (9)
Huey LE
I am a passionate and results-driven Customer Success consultant with over a decade of experience in Customer Success. I most recently built and led the Customer Success team at Zoom in achieving a customer retention rate of 99% and an average customer renewal rate of 105% across Australia, India, Japan, Korea, Philippines, and Singapore. As a former Customer Success leader with over a decade of experience in the SaaS tech industry, We know what it takes to build a scalable Customer Success function that drives revenue, retention and customer advocacy. We work with global startups, scaleups and enterprise tech companies.
- Works in
- Australia, Remote
- Available for
- Flexible
- Available from
- October 2024
- vCCO
Jamie Baddeley
With 30 years in technology businesses, and 20 years in executive/commercial roles, I'm an experienced senior executive with exposure to energy, information technology, software development, telecommunications and internet services. I also have 15 years of governance experience.
- Works in
- Wellington, Remote
- Available for
- 1-2 Days per week
- Available from
- October 2024
- vCTO
- vCOO
- vCEO
- vCRO
- vCPO
- vCPTO
- vCCO
- Board Advisor
Moana O'Neil
Being 10 years at my last company culminating as COO and CEO - the next step for me is one I want to take considering all options and ensuring I can bring the full depth of my experience. I’ve been in the Freelance/Contract market for the last 6 months. It's been interesting and I miss the ability to unleash more potential and value that you are able to as part of a team. I am open minded and a straight – talker, I can often be heard saying ‘make it real for me'. Known as a courageous leader, a deep listener, my consulting background is highly transferable.
- Works in
- Auckland, Remote
- Available for
- 3-4 days per week
- Available from
- October 2024
- vCCO
- vCOO
Oliver (Ollie) Stewart
A hands-on experienced Customer Success and GTM leader across 9 start-ups and scale-ups in the USA, UK and NZ. Success in building an FT500 portfolio from scratch and building the team, platforms and processes required to retain and grow this. Worked and advised series A-C scale-ups, right through to pre-seed start-ups. Experience in Customer Success, Sales, Partnerships, Solutions Consultancy and Marketing.
- Works in
- Christchurch, Remote
- Available for
- 2 days per week
- Available from
- October 2024
- vCCO
- vCRO
Paul Argus
International award-winning executive delivering customer strategy, go-to-market capability and customer lifecycle management solutions for over 20 years.
- Works in
- Remote
- Available from
- October 2024
- vCCO
- vCMO
- vCRO
Rob Cassidy
With over 15 years of sales and leadership experience, I am passionate about helping startups and scaleups identify, connect with, and engage their target market. I've taken 2 Startups to a successful exit as Head of Sales/CRO as well as assisting established Startups to scale. I now share that experience through Xsellerate and as a fractional Head of Sales/CRO.
- Works in
- Remote
- Available for
- 1-2 days per week
- Available from
- October 2024
- vCRO
- vCCO
Sandy Isaac
Customer-focussed product and operations leader with a legal and business design background, often working with cross-functional teams. I can help explore the unknown by distilling complex or ambiguous concepts into practical, actionable roadmaps & deliver on those to help reach business goals and growth.
- Works in
- Auckland, Remote
- Available for
- 2-4 days a week
- Available from
- October 2024
- vCOO
- vCPO
- vCCO
Sarah Kinley
Ōtautahi based Fractional/Impact COO/Bringing people centred structure to purpose-led organisations.
- Works in
- Christchurch, Remote
- Available for
- 1-2 days a week
- Available from
- October 2024
- vCCO
- vCOO
- vCPO
Talei Blomfield
I bring 20+ years of management in Customer Experience to SaaS start ups and scale ups. I specialise in increasing Net Revenue Retention, reducing churn, improving customer experience, developing high performing teams and efficiency transformations to reduce Cost to Serve.
- Works in
- Auckland, Remote
- Available for
- 1-2 days / week
- Available from
- October 2024
- vCOO
- vCCO