Melissa Firth

Veteran Chief Product Officer/Chief of Staff & CEO Advisor with over 20 years’ broad human-centred digital Go To Market and software product development experience, and 11 years' senior executive experience in SaaS and corporate innovation. Through a blend of creativity, commerciality, facilitation and collaborative leadership, I help tech CEOs and founders, leadership teams and product teams to build clarity, focus and momentum on their most impactful levers to profitable growth.

Currently available for

  • Fractional CPO / Chief of Staff roles (embedded, part-time member of your executive team) - short to medium term
  • Executive Advisor, Transformative Product & GTM Leadership Coaching
  • Interim/Acting CEO roles

Experience

  • ChargeNet (Advisor & Coach)
  • FileInvite (fCPO)
  • Farm Focus (fCXO)
  • Storypark (Chief Product Officer)
  • Chorus (Head of Innovation)
  • Te Papa Museum (Chief Digital Officer)
  • Australian Broadcasting Corporation (GM, Digital Business)

Focus

  • Set business strategy, product vision, product strategy and roadmaps
  • Facilitate strategic conversations & workshops to align leadership teams behind shared goals and decision-making parameters
  • Coach product managers and leaders to connect value creation with value capture (building commercial and strategic acumen)
  • Lead pricing and packaging projects to lift ACV, sustainably
  • People leadership & capability building: removing drama and fostering empathetic, accountable, high-performing teams and cultures
  • Sense-making & strategic storytelling - helping companies understand themselves, use the right language in the right place, and prioritise for impact
  • Collaboration audits: Identifying where to optimise processes, tools, practices & behaviours to unlock the potential in teams

Services

Fractional CPO/CXO

Monthly retainer for agreed hours / month

Coaching & Advisory

Transformation and Executive Coaching and Advisory for Founders, SLTs and Product Leaders. Customised to need.