Ciaran McLoughlin

I bring 20+ years of leadership experience in product, user research, strategic design, and operations to purpose-driven organisations that prioritise human impact. My passion lies in collaborating with thoughtful teams committed to meaningful work.

My career spans executive design roles for products serving millions of global users, agency leadership winning $250K+ business programmes, and core team contributions to products generating $1B in revenue. I've developed expertise across financial services technology, education, retail, and government sectors.

Having navigated both successes and setbacks, I approach challenges with pragmatism, positivity, and productivity. I've witnessed firsthand how building patient partnerships with senior leaders drives exceptional outcomes, learning invaluable lessons from remarkable colleagues and clients throughout my journey.

Team building is my specialty. I've built and led inclusive, engaged, influential, and commercially-minded design and research teams of up to 30 professionals, consistently delivering outstanding results. Simply put: I make teams thrive.

With the flexibility to work from rural New Zealand, the UK, or the Czech Republic, I hold right-to-work authorisation across New Zealand, Australia, the EU, and the UK.

For a glimpse of my client history and project portfolio, see below. I welcome conversations about my work samples — please do say hello to discuss how my expertise might benefit your team.

• I transform complex challenges into human-centered solutions through strategic product and design leadership.
• Product Vision & Roadmap Development » Creating compelling product visions and actionable roadmaps that align with business objectives
• Strategic Leadership » Guiding customer-centred product development, design initiatives, and research programmes with hands-on expertise
• Experience Strategy Workshops » Facilitating collaborative sessions to align stakeholders on experience direction
• Product-Market Fit Analysis » Assessing and optimising how well your product meets genuine market needs
• Interim Leadership » Providing temporary product, design, and research leadership that maintains momentum and sets your teams up for success during hiring transitions